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49 cases of scam response centre officer impersonation incurred RM6.8 mil in losses | Scoop
Police are investigating 49 cases of individuals impersonating National Scam Response Centre officers, which resulted in a total of RM6.79 million in losses. – Alif Omar/Scoop file pic, May 9, 2024
News

49 cases of scam response centre officer impersonation incurred RM6.8 mil in losses

Bukit Aman CCID chief says this involves cases between Jan and April this year, urges public to be vigilant as NSRC does not make calls but only receives them

Bernama
Updated
3:37 PM MYT

 

KUALA LUMPUR – Police have opened 49 investigation papers (IPs) regarding cases of individuals impersonating National Scam Response Centre (NSRC) officers, resulting in losses amounting to RM6.79 million, between January and April this year. 

Bukit Aman commercial crime investigation department director Datuk Seri Ramli Mohamed Yoosuf said the call centre, established last year, was detected to have been manipulated by a fraud syndicate, impersonating NSRC officers to deceive victims. 

“The purported ‘NSRC officer’ will contact the victims to inform them that he will cancel the victims’ phone number, following complaints that it has been used in fraudulent activities. 

“The call will then be connected to another individual posing as a police officer. The victim will then be instructed to follow all instructions until the victim transfers money to the designated bank account, resulting in a loss,” he said, in a statement today. 

He also reminded the public not to be easily duped if they receive a call from the centre as it uses one-way communication, which means it only receives calls but will never call people. 

“Therefore, any call purporting to be from NSRC is a scam.

“To optimise efforts in eradicating and preventing online fraud crimes, we urge victims involved to contact NSRC at 997 to report the incident immediately,” he said. 

NSRC is a local response centre, which consolidates resources and expertise from the National Anti-Financial Crime Centre, police, Bank Negara Malaysia, the Malaysian Communications and Multimedia Commission, banking institutions and telecommunications services companies, to receive reports from cyber fraud victims. – May 9, 2024

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