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Rules on p-hailing charges, riders’ earnings coming: Transport Ministry | Scoop

p-hailing-bernama — Charges for p-hailing services are currently set dynamically by algorithms without regulations. - Bernama file pic, March 5, 2025

Rules on p-hailing charges, riders’ earnings coming: Transport Ministry

Regulations being drafted now that amendments to Land Public Transport Act on expanding regulatory control over the industry are in force

Scoop Reporters

Updated 5 March, 2025

5 March, 2025

2:00 PM MYT

KUALA LUMPUR — The Transport Ministry is drafting regulations on p-hailing charges and the wages of riders.

This is pursuant to amendments to the Land Public Transport (Amendment) Act 2023 (Act 715) which has been gazetted and which came into force in October 2023.

The Transport Ministry in a written parliamentary reply said the regulations will govern p-hailing services so that the interests of all parties are taken into account.

“This includes the p-hailing service provider companies and p-hailing delivery partners.

“Wages are currently determined by the p-hailing operator dynamically according to variables or algorithms…without the involvement too authorities,” the ministry said in reply to Sim Tze Tzin (Bayan Baru-PH).

The variable components include traffic congestion, weather, travel distance, time, total demand and market supply and demand which customers and p-hailing delivery partners have held as unfair and open to manipulation.

Sim had asked the Transport Minister to state how the ministry is regulating p-hailing operators’ algorithms and rates.

The PKR lawmaker also wanted to know of the ministry would set the floor price per km and time to guarantee a minimum income for p-hailing delivery partners.

Amendments to the Land Public Transport Act in 2023 were aimed at expanding regulatory control over the p-hailing industry.

This would include regulations over the income of food and gods delivery riders to prevent manipulation or suppression by the service provider company. – March 5, 2025

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