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Malaysia’s digital banks not affected by Microsoft cloud outage | Scoop
Either by using web services not belonging to Microsoft or by having robust backup systems, the three digital banks weathered the storm today. – Pexels pic, July 19, 2024
News

Malaysia’s digital banks not affected by Microsoft cloud outage

Aeon Bank, GX Bank, Boost said they were untouched by the global service disruption

Bernama
Updated
9:49 PM MYT

 

KUALA LUMPUR – Three of Malaysia’s digital banks have confirmed that their operations were not affected despite the global internet outage today.  

Earlier on Friday, the world was shocked by the news of a massive Microsoft outage that plunged banks, airlines, and other key services into chaos around the globe.

Aeon Bank (M) Bhd chief executive officer Raja Teh Maimunah Raja Abdul Aziz stated that the digital bank operates using Google Workspace.

“We are utilising Amazon Web Services, not Microsoft’s cloud infrastructure.

“Currently, we have not observed any degradation in our services,” she told Bernama at 5.45pm.

At 7.06pm, GX Bank stated that the digital bank was also not affected by the disruption.

Boost group chief executive officer Sheyantha Abeykoon said the digital bank has robust systems in place to ensure the reliability and continuity of its e-wallet and digital banking services.

“Our technical teams are constantly monitoring our systems to maintain uninterrupted service and optimal performance,” he said.

It was reported that Microsoft users globally, including banks, reported extensive disruptions on Friday, only hours after the technology company announced that it was gradually resolving an issue affecting access to Microsoft 365 apps and services. – July 19, 2024

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